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Thursday, March 23, 2006

I Want My Two Dollars Receipt!

In my (not so) friendly neighborhood Starbucks this morning, I had an experience that took me back. I was reminded of a time when I was a kid and the paper boy came to the door to collect. The tab is $6 or something and my dad hands the kid a $10 bill. As the kid's sticking the bills in his pocket and turning away, he asks, "do you want your change?"

My father does his best 'these kids today' face and denies the kid any kind of tip while informing him that he should rethink the "tip yourself" approach.

Well, the surly woman in the green apron didn't quite go that far, but she did ask, "Do you want your receipt?" If corporate chains are good for anything it's handing down rules banning their people from saying these kinds of things.

You are a person, not a gas pump that asks, "receipt: yes/no"

How about this? It's my receipt. Give it to me. If I don't want it, I'll let you know. And don't make it seem like my saying yes is a chore.

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