Poor Choice of Words

Angry? AOL doesn't have the right to be angry. That's reserved for its customers. Surely, he meant to say, "ashamed" (from the NYT):

(AOL spokesman) Weinstein said he knew of no other cases thus far where users had been identified as a result of the search data, but he was not surprised. "“We acknowledged that there was information that could potentially lead to people being identified, which is why we were so angry."

AOL is taking down their walled garden years too late, and they still cling to their outdated model. And now this. Fortunately, there's a silver lining (from the Times):

Ms. Arnold says she loves online research, but the disclosure of her searches has left her disillusioned. In response, she plans to drop her AOL subscription. "We all have a right to privacy,"” she said. "“Nobody should have found this all out”"